Return & Refund Policy

Effective Date: 15 April 2026

At Nutrition Palace, we strive to provide 100% authentic and high-quality fitness supplements. Due to the nature of our products, we have a limited return policy to ensure product safety and hygiene.

1. Returns Eligibility

We accept returns only in the following cases:

  • Product received is damaged or defective

  • Wrong product delivered

  • Product is expired at the time of delivery

To be eligible for a return:

  • The product must be unused and in its original packaging

  • You must request a return within 48 hours of delivery

  • Proof (photos/videos) of the issue is required

2. Non-Returnable Items

For safety and hygiene reasons, we do not accept returns for:

  • Opened or used supplements

  • Products returned without original packaging

  • Change of mind after purchase

3. Refund Process

Once your return is approved:

  • Refund will be processed within 5–7 business days

  • Amount will be credited to the original payment method

4. Replacement Policy

Instead of a refund, we may offer:

  • Product replacement (for damaged/wrong items)

5. Cancellation Policy

  • Orders can be cancelled only before dispatch

  • Once shipped, cancellation is not allowed

6. Contact for Returns

To request a return, contact us:

Nutrition Palace
Email: sahudinesh653@gmail.com
Phone/WhatsApp: +91 7877155950

7. Important Note

We sell only 100% authentic supplements, but results may vary from person to person. We do not guarantee specific fitness results.

By placing an order on our website, you agree to this Return & Refund Policy.